Question 1

What is the difference between a LinkedIn or Facebook group and a Spot on MeltingSpot?

Accepted Answer

MeltingSpot encourages community builders to target their communications and send members only relevant content: the right content to the right person. MeltingSpot also lets members follow lives, read content, chat in groups or 1to1.

Question 2

What are the differences between using Slack and a Spot on MeltingSpot?

Accepted Answer

Slack's chat feature is a reference, but engaging a community should not be limited to a chat thread.

Question 3

How do I switch my community to a Spot, without losing half of it?

Accepted Answer

Our team will help you launch your first Spot and onboard your community for a smooth transition. Your members will only need to sign up in three clicks, and you'll be able to see which members are the fastest and most engaged.

Question 4

How can MeltingSpot help me grow my community?

Accepted Answer

Activating a community is great. Growing it is even better. MeltingSpot has developed a feature that allows Community Builders to increase their reach. With just a few clicks, they can send requests to stream their content (lives, articles, white papers) to other Community Builders, who are responsible for other Spots. If they accept, these contents will be visible to the members of the Spots in question.

Question 5

What is Community-led growth?

Accepted Answer

Community-led growth consists in placing its communities (users, customers, prospects…) at the heart of its growth strategy. This means that communities are involved in the design of products. Community-led growth is used in many high growing startups. The benefits are very important: notoriety, acquisition of new prospects, retention of existing customers.

Question 6

What types of communities can be hosted on MeltingSpot?

Accepted Answer

You can engage any community: community of interest, customers, prospects, partners, investors, associations... Our tool is adapted to all uses to allow our customers to create an authentic engagement with their members.

Community-Led Growth and all its key concepts explained by our experts

The
Guide
to Community Building

Community building: definition & principles

10 best practices for building an online community

How to create a community building strategy?

15 community engagement strategies

How to build a successful brand community

What is a micro community?

The Resources needed to
build an
effective Community

How to choose your community platform?

The community builders' stack

Community building agency vs community builder: what's the best choice?

From product-led growth to community-led growth

Online
customer communities

Online customer community: definition & implementation

How to build a customer community online step by step?

How to build a B2B online customer community?

3 customer communities examples

Customer academy: definition and principles

Customer community platforms: panorama of the different solutions

Customer education

Customer education: why is it so important for your business?

Customer engagement platform: why do you need one?

The 5 stages of customer engagement: from discovery to advocacy

Customer engagement strategy: our 5 tips

User engagement: how to make your product sticky?

Customer education

Customer Retention: Principles, Strategies, and Stakes

3 user retention strategies that you can implement right now

5 Effective Tips to Boost Customer Loyalty

Increase Customer Retention Thanks to Your Community Strategy

Churn Rate: How to Drastically Reduce It?

Community-Led Growth and all its key concepts explained by our experts

TheGuideto Community Building

Community building: definition & principles

10 best practices for building an online community

How to create a community building strategy?

15 community engagement strategies

How to build a successful brand community

What is a micro community?

The Resources needed to build aneffective Community

How to choose your community platform?

The community builders' stack

Community building agency vs community builder: what's the best choice?

From product-led growth to community-led growth

Online customer communities

Online customer community: definition & implementation

How to build a customer community online step by step?

How to build a B2B online customer community?

3 customer communities examples

Customer academy: definition and principles

Customer community platforms: panorama of the different solutions

Customer education

Customer education: why is it so important for your business?

Customer engagement platform: why do you need one?

The 5 stages of customer engagement: from discovery to advocacy

Customer engagement strategy: our 5 tips

User engagement: how to make your product sticky?

Customer education

Customer Retention: Principles, Strategies, and Stakes

3 user retention strategies that you can implement right now

5 Effective Tips to Boost Customer Loyalty

Increase Customer Retention Thanks to Your Community Strategy

Churn Rate: How to Drastically Reduce It?

The
Guide
to Community Building

The Resources needed to
build an
effective Community

Online
customer communities