Get the most out of your customers

Improve referrals, collect product feedback, increase basket size and reduce churn. Increase your topline and give your customers the community they deserve.

Customer communities made easy

Don't move your customers from one place to another. With MeltingSpot, start your discussion forum, host live events, create your resource center and chat 1:1 with your customers, in one single Spot.Time to let community grow your business!

Real time customer support

Direct line to your support team, with 2 way notifications.

Discussion forum and peer support

Questions, answers, best practice sharing.

Resource center (tutos & how to's)

One central hub for all your content (articles, web pages, videos, and more).

Live product demos

Engaging product presentations or new feature presentations.

Product feedbacks and feature upvotes

Customer sourced inspirations and testimonials to support your product roadmap. Reporting ready.

Online events

Formal or casual. One way or collaborative. Webinars, conferences, workshops, meetups and more.

Live Q&A and Ask Me Anything sessions

Online office hours with your best experts (in-house or external).

1:1 access to subject matter experts

Direct messages or group chats to leverage your own expertise, or external advice.

Build up your community as you go

Each and every menu of your Spot (Homepage, Lives, Discussions, Collections, Members) can be switched off so
you can start simple, and build it step by step.

Create Spot
X

Extra reach and free content with our Content marketplace

👉 Push your content to partner Spots to increase your reach.

👉 Pick relevant content from other Spots to feed your community.
Start free

Make your community dream come true

1

Create a free Spot

2

Customize it to your branding

3

Add content to library

4

Plan your future lives

5

Send invites to your core members

6

Bring your community to life

Discover existing Spots

Community of interest
Founders community
Professional network community

You're not alone!

A dedicated CSM

One of our happy Community Success Managers will be dedicated to your account for any support. Yes, at MeltingSpot, CSM stands for Community Success Manager.

Work with a Sidekick.

Not enough time to spare for your community? MeltingSpot provides you with an expert from a few hours to several days a week to build, grow and engage your community.

Why build a community on MeltingSpot?

SAVE TIME!
MeltingSpot is able to replace an average of 13 tools used daily by a community builder.
BOOST CONVERSION!
Close leads 3 times faster with community vs. inbound
CUT THROUGH THE
NOISE!
A message delivered to your community is 10x more likely to be read than a social media post.

See what these happy users have to say 😍

These resources will help you get started

Community Playbook: Tips and tricks to get your community off the ground

Ready to go

For all beginner community builders looking for a guide to get started right away.

Community Lab: join to learn about Community-Led Growth

Learn

Advise & get advised

For all community builders out there: whether you’re still learning, or master the art of Community-Led Growth.

Customer community: how to create your own?

Tips

Article

How to build a customer community? Where to start, and what are the benefits of community marketing?
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