Learning Management System
MeltingSpot is the most powerful & easy-to-use Customer LMS for customer-facing teams. Educate customers, scale onboarding, and fast-track product adoption.
Scale Customer Onboarding
Accelerate Product Adoption
Reduce Churn & drive Upsell
x3
faster your time to activate
-50%
in support ticket load
+30%
increase in CS team productivity
Use all our resources, our community, and our collective of experts to define your strategy.
Understand
Plan
Define what is still needed to give your customers the best learning experience. You can whip up tons of content with MeltingSpot
Ebooks
forums
webinars
Helpdesk
Stop redirecting your customers to external platforms to access your content. Keep them right within your product.
100% embeddable
Seamless experience
All your customers don’t have the same level of maturity. Manage access using our smart group and audience management advanced capabilities.
smart search
Dashboards
activity log
Learning shouldn't be a one-size-fits-all experience. With our widgets, everyone can learn at their own pace when the content is accessible right where they need it.
Right content
Right Audience
right MomenT
You need to consider two things:
MeltingSpot integrates with all tools in the Sales / CS / Support stack through webhooks you can manage from the platform. This sync works from MeltingSpot ⇒ HubSpot / Salesforce / Planhat, but we're working on native integration with the leading tools in the market (S2 2024).
MeltingSpot widgets create bridges between a product and associated educational content, enabling users to quickly and autonomously increase their skills. It's time to scale your customer education from your product!
No, you can certainly keep your Intercom widgets as they complement MeltingSpot ones. Intercom helps users understand how to use your product, not why they should use it. It's a product training and customer care tool, while MeltingSpot is a customer success tool.
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