Learning Management System

The only Customer LMS designed for CS teams.

MeltingSpot is the most powerful & easy-to-use Customer LMS for customer-facing teams. Educate customers, scale onboarding, and fast-track product adoption.

Scale Customer Onboarding

Accelerate Product Adoption

Reduce Churn & drive Upsell


faster your time to activate


in support ticket load


increase in CS team productivity

Transform Customer Education in 5 Steps

Identify critical steps on your Customer Engagement Journey.

Use all our resources, our community, and our collective of experts to define your strategy.



Map your relevant content to facilitate customer progress.

Define what is still needed to give your customers the best learning experience. You can whip up tons of content with MeltingSpot





Create your Customer Education Hub in just 2 minutes.

Stop redirecting your customers to external platforms to access your content. Keep them right within your product.

100% embeddable

Seamless experience

Create customer groups to deliver personalised cohort-based learning.

All your customers don’t have the same level of maturity. Manage access using our smart group and audience management advanced capabilities.

smart search


activity log

Use widgets to drop content snippets right inside your product.

Learning shouldn't be a one-size-fits-all experience. With our widgets, everyone can learn at their own pace when the content is accessible right where they need it.

Right content

Right Audience

right MomenT


What is the ROI of MeltingSpot? Better Activation, Retention and Productivity of the CS Team.

How long does it take to implement? From 2 hours to 2 days.

How long does it take to implement? From 2 hours to 2 days.

Do I need a developer to integrate MeltingSpot into my interface? No.

Does MeltingSpot offer an API and integrate with my CRM? Yes.

Widgets: What are they?

Widgets: What are the benefits for a user?

Widgets: What are the benefits for an admin?

Widgets: "Won't it overlap with my Intercom widgets?"

Widgets: How does it work in practice?