Solutions
In-app education
Build amazing customer education experiences.
In your product.
Drop videos, tutorials, courses, webinars, forum discussions - and more, anywhere along the product adoption journey. All without code.
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Make self-education happen
There is more to self-education than a distant static knowledge base. Build personalised education tracks inside your product.
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Deliver education in a user-friendly way
Your customers deserve memorable learning experiences. Offer them the right content at the right time. At no additional effort.
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Fast-track customer onboarding
Create value early on. Explain the 'how to' and the 'why' behind your product.
See our in-app Education builder in action
Drop your content in context
Educational content is central to customer success. You can't simply wait for your customers to look for it. Create widgets in your app or your website to push the right content at the right time.
widget
in-app
in-product
Create and update in a breeze
Pinpoint the most critical steps on your product adoption journey. Create a drawer from your MeltingSpot admin panel. Decide what content you want to surface. Publish and update in one click.
Webinars
courses
articles
forums
chats
Build custom Education journeys
All customers don't have the same maturity level regarding your market, products and services. Take their singularity into consideration and make sure they see the content they truly need.
dashboards
analytics
activity log
Pyv Garcia
CEO
"Dropping educational content right into your product is really made easy by the in-app education feature, and helps drive higher customer engagement"
Track your customers' progress
Monitor your customer activities and education score. Use this data to adjust onboarding journeys.
dashboards
analytics
activity log
Features for teams
willing to scale
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Federated Search bar
Make all your content searchable from the in-app widgets.
Authentication
Make your educational content private or public.
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Notifications
Notify users right into your product.
Multiple Formats
Bring content, videos, tutos, webinars, courses in your product.
Customization
Create in-app customer education journeys based on customer profiles
Analytics
View content performance and measure your clients' needs and expectations.
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In-app widgets
Build bridges between your product and your Community.
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Integrations
Send education datas to your preferred CS tools.
2 minute SURVEY
Join the Fun: Participate in our 'State of the CS Nation' Study!
Customer education is taking a front seat. Take part in the survey and get a sneak preview of the results!
Made with love by a group of seasoned CS professionals
Give your input
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Playbook
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