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Employee digital adoption

Technology Adoption doesn’t happen in PowerPoints. It happens in the flow of work.

MeltingSpot helps employees master business-critical software through continuous, in-app guidance and training. By embedding learning directly into real workflows, organizations reduce training effort, limit support dependency, and accelerate sustainable adoption of software and AI.

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Trusted by 1,000+ teams from global enterprises to fast-growing SaaS

Real use cases. Real adoption impact.

Whether you’re rolling out a new tool, driving AI adoption, or training your sales teams, MeltingSpot adapts to your software and your goals, right where work happens.
Customer Onboarding

Change Management

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Support tickets
Time-to-activation

Support large-scale software rollouts with in-app training assistants.

Digital Customer Success

AI Transformation

Accelerate AI features adoption where work gets done.

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Low touch automation
Self-service education
Customer Onboarding
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Support tickets
Time-to-activation

Sales Enablement

Train your Sales teams where they sell, in their CRM.

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See the difference MeltingSpot makes

When learning happens in the flow of work, everything moves faster. MeltingSpot unlocks smoother experiences, quicker mastery, and impact your teams can feel immediately.

Before MeltingSpot

Endless trainings
PDFs, PowerPoints, SharePoint pages
No real-time help
High support load
Slow, uneven adoption
Expensive tools under-used
Poor visibility on success indicators
VS

with meltingspot

In-app learning
Right-time guidance
Immediate answers
Reduced support
Faster, consistent adoption
Higher ROI on every software
Clear analytics on usage & progress

Traditional Training

Static guides & tutorials

One-size-fits-all helpdesk

Unrealistic support expectations

Constantly changing processes

Low user engagement

With MeltingSpot

Create training content in a breeze

Personalized learning paths

Reduce change management effort by 40%

Deliver ongoing, contextual learning

Measure adoption in real time

Explore our platform in 2 minutes

The 4 Pillars of effective employee software adoption

Most software adoption programs fail because learning happens outside the tools.These 4 pillars make it continuous, contextual, and measurable, directly where work gets done.
Smart Insights

Spot knowledge gaps and underused features automatically

Detect where users struggle and instantly uncover the knowledge gaps that slow adoption.
Effortless Authoring

Create any training content in minutes, from microlearning to live sessions

Turn complex processes into simple learning moments. Create and publish content in minutes, right inside your tools.
Personalized Learning

Deliver the right training to the right user, in-app

Guide every employee with the right training, at the right moment, directly in their flow of work.
DATA-DRIVEN optimization

Track progress and measure adoption in real time

Track adoption in real time and prove the impact of your enablement efforts with measurable results.
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Must-have features to drive software adoption

Everything your teams need to train, guide and measure directly inside their tools.
Browser extension
Have users install the extension to display personalized training content.
Education Score
Measure user knowledge gaps, engagement and progress in real time.
AI Assistant
Turn your docs/videos into micro-learning modules in seconds.
Custom Properties
Collect user profile data to segment by language, use case, and more.
Learning Paths
Deliver adaptive, progressive training tailored to each user.
Custom Activities
Capture user activity data to assess software knowledge level.
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Real Results.

What happens when learning happens inside your tools.
5x
more adoption of key features
-50%
fewer support tickets from employees
+75%
increase in user Satisfaction

Real Impact.

Alexandre Crosby
‍

Chief Product officer
Europcar Mobility Group

"The result: higher engagement and better use of our CRM, directly in the tool our teams use every day."

Our teams now learn and improve directly inside the CRM, reducing training time and boosting tool adoption company-wide.
Read full Customer Story

Check our articles.

Boost your digital adoption strategy.

Gifi ERP Failure

How poor user adoption derailed a large-scale ERP migration

Read article

Ebook: In-App Learning

A strategic guide for digital transformation leaders

Download Ebook
AI agent for Digital Adoption
and User Training
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