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Train customers in the flow of work. At scale.

Adoption doesn’t happen when users are guided. It happens when they learn.
MeltingSpot’s Training Assistants deliver real, continuous learning inside your product, where true adoption begins.

No signup required. Just see what’s possible.

Trusted by 1,000+ software teams including Conductor, Sellsy & RATP Dev

Only 20% of softwares features are actually used.
MeltingSpot changes the equation.

4 ways SaaS teams use MeltingSpot to drive adoption.

From onboarding to education and product marketing, see how continuous in-app training tackles every adoption challenge.
Customer Onboarding

Customer Onboarding

Support tickets
Time-to-activation

Make onboarding effortless for every new customer.

Digital Customer Success

Digital Customer Success

Scale your CS impact without adding headcount.

Low touch automation
Self-service education
Customer Onboarding
Support tickets
Time-to-activation

Customer Education

Keep your customers learning, engaged, and loyal.

Product Adoption

Product Marketing

Turn every feature launch into real product adoption.

New features adoption
Key features adoption

Train customers continuously. All in one place.  

Combine all your customer training activities directly inside your product.

Create & Deliver Training

Personalize and Automate Onboarding Paths

Create onboarding journeys that adapt to each user’s needs.

Transform helpdesk articles into Interactive Training

Turn helpdesk articles into engaging, context-driven training.

Group Onboarding Sessions

Scale onboarding from 1:1 to 1:many.

Engage & Retain Users

Prevent early churn with Proactive Engagement

Identify users falling behind and re-engage them with personalized messages.

Send automated Checkpoints and Reminders

Keep users on track with timely, automated reminders.

Provide Contextual Help and Support

Offer real-time, in-app assistance whenever users need it.

Track & Improve Results

Assess user knowledge with Interactive Quizzes

Evaluate user knowledge and satisfaction through embedded quizzes.

Engage users with Behavioral Analytics

Use data-driven insights to engage users at the right moment.

The 4 Pillars of Lasting Software Adoption

Master software adoption with an AI-powered approach that blends learning, engagement, and insight. All within MeltingSpot.
Smart Insights

Spot automatically knowledge gaps and adoption risks.

Understand where users struggle, detect underused features, and trigger the right in-app training at the right moment
Effortless Authoring

Create instantly impactful training content.

With AI-powered authoring, turn any tutorial, document, or video into contextual learning inside your product in minutes.
Personalized Learning

Deliver adaptive training experiences for every user.

Automatically tailor learning paths to each user’s role, behavior, and progress, turning passive users into product experts.
DATA-DRIVEN

Measure impact, prove adoption, and improve continuously.

Track engagement, learning progress, and product mastery with actionable insights that help teams refine their strategy over time.
Want to learn more?

The Features behind every successful training experience.

All built to deliver seamless, data-driven training. At scale.
Learning Paths
Build adaptive learning journeys that grow with each user.
In-App Widgets
Deliver training content directly inside your product.
Smart Groups
Automatically segment users based on product activity.
Content Authoring
Build and publish any learning format fast.
Real-Time Analytics
Track engagement, adoption, and learning progress.
Integrations (CRM, SSO, API…)
Connect with your existing tools to sync data effortlessly.
See MeltingSpot in action - in just 2min