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Product Marketing Solution: In-App communication and feedback for feature adoption

Empower your product marketing team with MeltingSpot’s product marketing solution. Announce new features, educate users in-app, and collect direct and indirect feedback—all within your product. Accelerate adoption, boost engagement, and make data-driven decisions to maximize your product’s impact.

Only 20% of softwares features are actually used.
MeltingSpot changes the equation.

Why product marketing needs In-App Communication?

Traditional product marketing relies on emails, webinars, and external channels to communicate feature launches and collect feedback. With MeltingSpot, you reach users at the right moment—inside your product—ensuring your messages are timely, relevant, and actionable. In-app communication increases feature awareness, drives adoption, and enables you to gather feedback through discussion channels, forums, and usage analytics.

Traditional Product Marketing

Email blasts and external announcements

Low engagement with new features

Feedback via surveys or support tickets

Difficult to measure feature adoption

One-way communication

Fragmented tools and manual processes

With MeltingSpot

In-app feature announcements and campaigns

Contextual, timely communication inside the product

Direct feedback via forums, discussions, and analytics

Real-time usage data and education scores

Two-way engagement and community-driven insights

Centralized, automated, and scalable product marketing

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The 4 Pillars of effective software adoption

To deliver a truly effective product marketing solution, your strategy must stand on four essential pillars. Each is designed to maximize feature adoption, foster user engagement, and turn feedback into actionable insights—all powered by in-app communication and continuous education.

In-App Messaging

In-App Feature Communication

Announce new features and updates directly within your product. MeltingSpot enables you to deliver targeted, contextual messages to the right users at the right time, ensuring maximum visibility and engagement.
Education

Continuous User Education

Educate users on new and existing features with in-app tutorials, microlearning modules, and knowledge resources. MeltingSpot makes it easy to keep your audience informed and confident as your product evolves.
Feedback

Direct & Indirect Feedback Collection

Gather actionable feedback through in-app discussion channels, forums, and surveys. Track feature usage, education scores, and engagement metrics to understand what resonates and where to improve.
Analytics

Data-Driven Optimization

Leverage real-time analytics to monitor campaign performance, feature adoption, and user sentiment. Use these insights to refine your product marketing strategy and demonstrate ROI.
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Must-Have Features for Effective Product Adoption

Unlock rapid product adoption with these essential features—designed to engage users, drive feature usage, and deliver measurable impact right inside your product.

In-App Announcements
Instantly notify users of new features and updates where they matter most—inside your product.
Content Authoring (with AI)
Quickly create and update tutorials, webinars, and microlearning modules tailored to your latest releases.
Discussion Channels & Forums
Enable two-way communication, gather real-time feedback, and build a vibrant product community.
Usage Analytics & Education Scores
Measure feature adoption and user engagement with actionable, real-time data and learning metrics.
Segmentation & Targeting
Deliver relevant messages and content to specific user groups based on roles, behaviors, or product usage.
Integrations (CRM, CS Tools, SSO, API)
Sync MeltingSpot seamlessly with your tech stack for automated campaigns and unified user management.
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Why MeltingSpot for Product Marketing?

MeltingSpot’s product marketing solution is designed to help you communicate, educate, and engage users where it matters most: inside your product. By centralizing announcements, learning, and feedback, you accelerate feature adoption, foster a community of engaged users, and make smarter, data-driven decisions for your product roadmap.

Real Results.

+40%
Revenue per active user
+50%
Feature usage by customers
-30%
Churn Rate reduction
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Real Impact. Real Stories.

Vincent Gouedard

Co-founder @Fincome

“In-app training experiences that drive faster adoption and long-term engagement.”

At Fincome, our rapid growth meant we needed a scalable way to onboard and activate new users without constantly expanding our Customer Success team. With MeltingSpot, we’ve accelerated client activation by delivering personalized, in-app training experiences that drive faster adoption and long-term engagement.

Check our expert guides and reports.

Boost your product adoption strategy.

Ebook: Upgrade your B2B SaaS Onboarding

Six Keys to Faster, Smarter & Personalized Experiences.

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