Solutions

EMPLOYEE SOFTWARE ADOPTION

SALESFORCE

Accelerate Salesforce user adoption with native In-App Training.

Go beyond tooltips and walkthroughs. MeltingSpot combines Digital Adoption + In-App Training to help your teams truly master Salesforce, not just use it.

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Guidance alone doesn’t drive mastery.

MeltingSpot unifies guidance and training inside Salesforce, enabling real skill acquisition at scale.

MELTINGSPOT

Contextual guidance + in-app learning

Live & asynchronous training formats

Tutorials, microlearning, knowledge base, quizzes

Role-based learning paths

AI-assisted content authoring

Continuous reinforcement to ensure retention

A traditionnal DAP

Optimize navigation, not competency.

Streamline clicks, but they don’t develop software proficiency.

Result: fragmented training, inconsistent adoption, and recurring support needs.

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Dedicated assistants for all your adoption goals!

Explain
Eliminate confusion before it starts. Give users the right clue exactly when they hesitate.
Show
Transform “I don’t know how” into “Got it!” with instant, visual guidance inside your product.
Train
Turn every learning moment into progress, from quick lessons to live sessions and guided paths.
Fields often filled wrong? Our Tooltip Assistant fixes errors instantly and ensures clean, reliable data.
Too many recurring questions? Our Forum Assistant lets users help each other and lightens your support load.
Feature underused? Our Tutorial Assistant shows how it works with a 1-minute in-app walkthrough.
Key process ignored? Our Document Assistant surfaces the right resource exactly where users need it.
Knowledge fading after onboarding? Our Microlearning Assistant reinforces it through short in-app lessons.
Users stuck midway? Our Learning Path Assistant guides every profile step-by-step toward full adoption.
New workflow launched? Our Webinar Assistant trains your teams live, without leaving the app.

Real adoption. Real Results.

Organizations using MeltingSpot for Salesforce see measurable productivity and engagement gains within weeks.
x5
more adoption of key Salesforce features on average
-50%
Salesforce-related support tickets
+25%
CRM data accuracy
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2-minutes ROI Calculator

See the real ROI of better Salesforce adoption

Poor adoption kills productivity, great adoption multiplies it.
‍
Use our interactive ROI Calculator to measure the true business impact of in-app training inside Salesforce. In just a few clicks, estimate your potential gains in efficiency, time saved, and reduced support costs.

Real Impact.

Alexandre Crosby
‍

Chief Product officer
Europcar Mobility Group

"The result: higher engagement and better use of our CRM, directly in the tool our teams use every day."

Our teams now learn and improve directly inside the CRM, reducing training time and boosting tool adoption company-wide.
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Check our resources.

Boost your Salesforce User Adoption strategy.

Salesforce adoption Essentials

Everything you need to know about Salesforce Adoption

See Articles

Ebook: In-App Learning

A strategic guide for digital transformation leaders

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Software Training Assistants,
‍in the flow of work.
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SOLUTION
Employee software adoptionCustomer software adoption
RESOURCES
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CHEAT SHEETS
Salesforce adoptionDigital TransformationIn-App TrainingProduct trainingCustomer trainingCustomer educationCustomer retentionCustomer activationCustomer onboarding
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