Solutions

EMPLOYEE SOFTWARE ADOPTION

SALESFORCE

Accelerate Salesforce user adoption with native In-App Training.

Go beyond tooltips and walkthroughs. MeltingSpot combines Digital Adoption + In-App Training to help your teams truly master Salesforce, not just use it.

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 Guidance alone doesn’t drive mastery.

Walkthroughs and pop-ups help users click faster, but they don’t help them understand. Most DAPs stop at navigation. MeltingSpot goes further by combining contextual training, microlearning, and real-time coaching inside Salesforce, so learning happens exactly where work happens.

MELTINGSPOT

Learning + Adoption + Retention.

DAP

Walkthroughs only

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Digital Adoption meets In-App Training

MeltingSpot identifies skill gaps, creates AI-powered content, and delivers interactive training, directly within Salesforce. Your users don’t just complete tasks, they learn, retain, and perform.

Fields often filled wrong? Our Tooltip Assistant fixes errors instantly and ensures clean, reliable data.

Too many recurring questions? Our Forum Assistant lets users help each other and lightens your support load.

Feature underused? Our Tutorial Assistant shows how it works with a 1-minute in-app walkthrough.

Key process ignored? Our Document Assistant surfaces the right resource exactly where users need it.

Knowledge fading after onboarding? Our Microlearning Assistant reinforces it through short in-app lessons.

Users stuck midway? Our Learning Path Assistant guides every profile step-by-step toward full adoption.

New workflow launched? Our Webinar Assistant trains your teams live, without leaving the app.

Real adoption. Real Results.

Organizations using MeltingSpot for Salesforce see measurable productivity and engagement gains within weeks.

x5

more adoption of key Salesforce features on average

-50%

Salesforce-related support tickets

+25%

CRM data accuracy

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2-minutes ROI Calculator

See the real ROI of better Salesforce adoption

Poor adoption kills productivity, great adoption multiplies it.
‍
Use our interactive ROI Calculator to measure the true business impact of in-app training inside Salesforce. In just a few clicks, estimate your potential gains in efficiency, time saved, and reduced support costs.

Made with love by a group of seasoned CS professionals

Real Impact.

Alexandre Crosby
‍

Chief Product officer
Europcar Mobility Group

"The result: higher engagement and better use of our CRM, directly in the tool our teams use every day."

Our teams now learn and improve directly inside the CRM, reducing training time and boosting tool adoption company-wide.

Read full Customer Story

Check our resources.

Boost your Salesforce User Adoption strategy.

Salesforce adoption Essentials

Everything you need to know about Salesforce Adoption

Ebook: In-App Learning

A strategic guide for digital transformation leaders