MeltingSpot - Customizable community platform | Product Hunt

Build any community.
Grow any business.

The first-of-its-kind community engagement platform to centralise content, events, forums and more.

Trusted by +1000 community-led companies

One platform. Multiple business outcomes.

Host compelling webinars to bring in leads. Turn them into customers over time!

👉 See our Brand Community use case

1 in 2 SaaS faces activation issues. Signing freemium users is great. Turning them into paying customers is better.

👉 See our Customer Community use case

Impoving your topline starts with outstanding customer loyalty.

👉 See our Customer Community use case

Community is the best way to engage prospects, clients, customers, partners... far from cluttered mailboxes and noisy social media.

👉 See our Brand Community use case

Ecosystems can thrive online... provided you give them the right place to meet, discuss and share content.

👉 See our Professional Networks use case

Kill two birds with one stone. Collect product feedback easily, and be sure to develop a product your customers will love and need.

👉 See our User Community use case

Are you community-led? If not, you should!

Community is no longer “nice to have”. And we're not talking about Instagram posts or Tweets here.
Prospects, customers, partners, members... they all want to be part of your vision, co-build your products and services, share insights and best practices. They need a dedicated place for that. We can provide this place and all the support you need to reach your business goals.

100% customizable platform

Build a Customer Community for your SaaS

Host feature release webinars
Share video how to's and helpdesk articles
Launch and moderate discussions amongst your customers
Connect your customers with your product experts with 1:1 discussion

Build a Brand Community to raise awareness

Organize a webinar series to acquire members
Split your audience into smart groups of interest
Centralize and organize all your curated content (Playbook, white papers, podcasts...)
Track member engagement

Build a Digital Ecosystem for your professional network

Organise all your events, both IRL and online
Facilitate networking between your members
Connect your members with the best experts
Share content, start endless discussions

Discover existing Spots

Brand Community
Customer community
Professional network community

Connect with all your favorite tools!

Stop juggling with countless apps and tools to power up your community. Build bridges between your customer community platform and your CRM, ticketing and roadmap tools.

Change the game in no time
with experts from our Studio

Yet another web agency? Not quite.
Success comes with the right mix of expertise: design, growth, event marketing, content.
In the launch phase and beyond, tap into our Community Studio to fast track your Go To Community.

Project Management

We work out the best possible strategy, implement tools and develop all necessary materials prior to your launch.

Audit your existing community

Define your go-to-community strategy

Align and train all your stakeholders

Launchpad

We support your member acquisition & invitation process. Source the right experts to join your Spot and discuss with your members.

Setup your Home page

Invite your first members

Prepare email templates and other presentation materials

Event marketing

Events are the backbone of your community plans. We can organise your first conferences, webinars or talks.

Secure speakers for your first live events

Launch participant acquisition campaigns

Send teasers and invitations to your community members

Content

Designs, articles, playbooks, videos, tutorials… creating content is time-consuming so our designers can do it for you.

Produce articles and playbooks following your brief

Design visuals for your Spot Homepage, posts or documents

Create video how to's or bite-sized video content

See what these happy users have to say 😍

Document

Anne-Gaëlle Fauchon

MARKETING MANAGER

Customer Community

Our challenge: gather a community of e-merchant ambassadors to promote our payment solutions

We had two objectives: turn our power users into ambassadors, and centralise content to showcase products and use cases.

Margot Alliod

B2B MARKETING MANAGER

Customer Community

Our challenge: boost indirect sales through best-in-class partner engagement!

We have a partner ecosystem we wanted to engage on a regular basis to introduce our new features, and share best practices. We brought them together in a Spot, which was very much appreciated by our teams but also our partners.

Lucie Cottereau

MARKETING OFFICER

Customer Community

Our challenge: turn my users into ambassadors to improve customer satisfaction, increase retention and drive referrals.

Not only did MeltingSpot offer a super intuitive platform to host my regular user events, the Support team also provided best-in class community expertise and support every step of the way.

Anne-Gaëlle Fauchon

MARKETING MANAGER

Customer Community

Our challenge: gather a community of e-merchant ambassadors to promote our payment solutions

We had two objectives: turn our power users into ambassadors, and centralise content to showcase products and use cases.

Margot Alliod

B2B MARKETING MANAGER

Customer Community

Our challenge: boost indirect sales through best-in-class partner engagement!

We have a partner ecosystem we wanted to engage on a regular basis to introduce our new features, and share best practices. We brought them together in a Spot, which was very much appreciated by our teams but also our partners.

Lucie Cottereau

MARKETING OFFICER

Customer Community

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Customer Community

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Document

Killian Tallin

CREATOR

Brand Community

Our challenge: create a purpose-based community, far from social media noise, and ultimately monetise this community with premium gated content

I had so much fun bringing together my community of 3000+ members for my large annual event. I really enjoyed using MeltingSpot and the support team did an amazing job to help me get started.

Rabia Ider

FIELD MARKETING MANAGER

Brand Community

Our challenge: create a community of HR managers and radically change the way we run lead generation with a "value first, marketing second" approach

We have a product suite of 4 different softwares. MeltingSpot helped me organise all my webinars in one single place, and make sure the right content is presented to the right prospects.

Grégoire Cléry

SENIOR TEAM LEAD

Brand Community

Our challenge: grow a powerful base of referring partners to boost indirect sales.

Keeping our partners close to our heart with best-in class content, discussion forums, and workshops really helped drive partner enablement.

Killian Tallin

CREATOR

Brand Community

Our challenge: create a purpose-based community, far from social media noise, and ultimately monetise this community with premium gated content

I had so much fun bringing together my community of 3000+ members for my large annual event. I really enjoyed using MeltingSpot and the support team did an amazing job to help me get started.

Rabia Ider

FIELD MARKETING MANAGER

Brand Community

Our challenge: create a community of HR managers and radically change the way we run lead generation with a "value first, marketing second" approach

We have a product suite of 4 different softwares. MeltingSpot helped me organise all my webinars in one single place, and make sure the right content is presented to the right prospects.

.

.

Our challenge: create a community of HR managers and radically change the way we run lead generation with a "value first, marketing second" approach

.

Grégoire Cléry

SENIOR TEAM LEAD

Brand Community

Anne-Gaëlle Fauchon

Marketing Manager

Resellers Community

My goal: gather a community of e-merchant ambassadors to promote our payment solutions

Margot Alliod

MARKETING MANAGER

Partners Community

My goal: boost indirect sales through best-in-class partner engagement!

Lucie Cottereau

MARKETING OFFICER

User Community

My goal: turn my users into ambassadors to improve customer satisfaction, increase retention and drive referrals.

Killian Tallin

CREATOR

Creators Community

My goal: create a purpose-based community, far from social media noise, and ultimately monetise this community with premium gated content

Rabia Ider

Marketing Manager

Prospects Community

My goal: create a community of HR managers and radically change the way we run lead generation with a "value first, marketing second" approach.

Grégoire Cléry

SENIOR TEAM LEAD

Prospects Community

My goal: grow a powerful base of referring partners to boost indirect sales.

These resources will help you get started

Community Playbook: Tips and tricks to get your community off the ground
For all beginner community builders looking for a guide to get started right away.

Ready to go

Community Lab: Learn from the best Community-Led Growth experts
For all community builders out there. Complete newbies or masters-of the art, enjoy a personalised learning experience.

Learn

Advise & get advised

How to launch your customer Academy?
In the B2B world, Client Academies are becoming more and more common.

Article

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