Responsive Navbar

Products
Solutions

Want to learn more?

Studio

We're here to help and get things done to fast track your Customer Education

Blog

Discover all our articles and latest news

Community

Discover CS Nations, the community for pros, by CS pros.
Pricing
Resources

Want to learn more?

Studio

We're here to help and get things done to fast track your Customer Education

Blog

Discover all our articles and latest news

Community

Discover CS Nations, the community for pros, by CS pros.

Your customer Academy.
Inside your product.

Book a demo

[data-wf-bgvideo-fallback-img] { display: none; } @media (prefers-reduced-motion: reduce) { [data-wf-bgvideo-fallback-img] { position: absolute; z-index: -100; display: inline-block; height: 100%; width: 100%; object-fit: cover; } }

With

MeltingSpot,

scale customer

view in action

accelerate product

view in action

adoption

and unlock

expansion

opportunities.

Here’s how you’ll do it

Multimodal

1. Centralize your education resources

Build onboarding journeys featuring 🎥 webinars, 🎓 online courses, 💬 forums, 📚 documents. All neatly organised under one single roof, your Academy.

Get custom demo

Pauline Fauques

Head of CS

By offering diverse learning formats, we ensure that every client finds the learning style that suits them best. This tailored approach has significantly enhanced our customer onboarding and activation processes.

IN-APP

2. Bring the Academy in your Product

SSO + Embed = No more off-site customer education.  Make your Academy a native feature of your product. #LowCode

Get custom demo

Jonny Tennyson

Head of Customer Education

The place where you support your customer is absolutely central. There is no point piling up resources in a distant downtown library if your customers are not prepared to drive there.

In context

3. Deliver the right content, to the right customers, at the right time

Connect your CRM, tailor content for cohorts using custom widgets, and personalize learning experiences based on customers’ needs and timing.

Get custom demo

Julia Georgi

Co-founder & COO

"The place where you support your customer is absolutely central. absolutely central There is no point piling up resources in a distant downtown library if your customers are not prepared to drive there."

analytics

4. Take data-informed decisions

Monitor and analyze user activities within your Academy, calculate customer education scores to identify 'at risk' users, and continually refine your customer education strategies.