The Learning Agents that live inside your software
MeltingSpot is a Learning Agent that embeds into any software, training and supporting your users in real time, without ever pulling them out of their workflow. Works on any tool, any platform.
Your users' Learning Agent.
Think of MeltingSpot as a world-class trainer sitting next to every user, every day, available 24/7. The agent knows who the user is, what they're doing, and what they're about to get wrong. It doesn't wait to be asked.
Proactive, not reactive
MeltingSpot detects friction before users do and steps in at exactly the right moment, without waiting to be asked.
Personalized to each user
MeltingSpot knows who's using which software and what they need to know or do next. Coaching is always relevant, never generic, whether it's a customer activating in your product, an employee learning a new process, or a team adapting to a new tool.
Lives inside your software
Users spend their entire workday inside software. That's where MeltingSpot meets them, not just to teach them the software itself, but to deliver any training, guidance, or knowledge they need at the moment they need it. No separate platform, no extra tab, no LMS to log into.
Hey Thomas, I see you're closing this deal. The 'Decision maker' field is empty. Want me to help you fill it?
Three jobs it does on day one.
Pick the role that fits your challenge.
Digital CS Manager
Embeds in your SaaS product. Proactively trains new users from signup to full activation, answers questions in context, and cuts support volume. Without adding headcount to your team.
Digital Corporate Trainer
Connects to your LMS and distributes training content inside the tools your teams use every day. Processes, products, best practices. Available when a question comes up, not three clicks away in a separate platform.
Digital Change Manager
When you roll out a new CRM, ERP, or AI toolset, MeltingSpot is the layer that makes adoption stick, replacing static step-by-step guides with a genuinely new adoption experience.
Three things we refuse to compromise on.
Not a chatbot.
A coach.
Chatbots wait. Our Learning Agents act. MeltingSpot proactively reaches out, detects blockers before users do, and delivers the right intervention at the right moment. No prompt needed.
“MeltingSpot doesn't answer questions. It prevents them.”
Live in hours.
Not months.
Legacy adoption platforms require 3–6 month IT projects. MeltingSpot deploys in hours: a JS snippet for web apps, a browser extension for enterprise software. No dev team needed.
“We were live on Salesforce, SAP, and our own platform in the same week.”
Pay for impact.
Not for seats.
Traditional platforms bill you for every license provisioned, whether anyone logs in or not. We price on Monthly Active Users: only the users who actually interact with the Learning Agent. You pay for engagement, not access.
“Finally, a vendor that's paid to make us succeed.”
PROVEN RESULTS · 1,000+ TEAMS EQUIPPED
Knowledge retention
What's learned in the flow of work sticks. Classroom training and product tours are forgotten within days. MeltingSpot delivers the right learning at the moment it matters, for your customers and your employees alike.
Support tickets
Reduction in software-related support requests. MeltingSpot resolves the question before it becomes a ticket.
User confidence
Increase in self-reported satisfaction and confidence in using tools effectively, measured post-deployment.
More about Learning in the flow of work
The Complete Guide to In-App Learning
Everything you need to know to build a software adoption program that actually sticks.
Download free →Calculate Your Adoption ROI
See exactly how much poor software adoption costs your organization, and how much you could save with MeltingSpot.
Calculate now →$242k saved when users actually master their software
How a 500-person company cut support costs and tripled feature engagement with MeltingSpot.
Read case study →Got questions?
We've got answers.