MeltingSpot
Learning agents, inside your tools

Build just-in-time learning experiences in the flow of work.

MeltingSpot connects your learning materials, company knowledge and tools so you can create agents that train people inside the software they use, at the moment they need it.

Create your first Agent
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Find your use case

Who are you training?

See it at work

One agent. A different job for every team.

L&D

Your security training ran in March. In October, a convincing phishing email lands in an inbox. The agent flags it, runs a 2-minute refresher from your own program and checks the right reflex.

See how it works for L&D →
How it works

From your content to a trainer in every tool.

  1. 1

    Create your agent

    Give it a mission (onboard new hires, coach reps, guide a rollout) and add context or connect to your existing knowledge base and LMS.

    MISSION
    Coach new reps before their first client calls
    CONTEXT
    Sales playbook 2026✓
    Pricing grid✓
    Objection handling
  2. 2

    Put it where people work

    Your CRM, your HRIS, your ERP, your own software. It reaches out at the right moment, answers questions and checks understanding.

    CRMAgent live
    HRISAgent live
    ERPAgent live
    Your own softwareAgent live
  3. 3

    Measure performance

    Who learned what, where people get stuck, what to fix next. Start with one team, then scale.

    312people trained
    86%checks passed
    4sticking points
    WHERE PEOPLE GET STUCK
    Posting accruals42%
    New refund process28%
    Discount approval17%
Create your agent →

Why it works where the rest didn’t.

01 · vs LMS

Training sits outside the flow of work. Our Agents bring it inside.

Courses live in a separate place people have to go to. The agent comes to them, in their tool, at the moment it matters.

02 · vs chatbots

Chatbots miss the silent questions. Our Agents catch them.

Most doubts are never typed into a chat: people guess, give up or work around them. The agent spots these silent questions, starts the conversation and surfaces the right content when it’s needed.

03 · vs product tours

Tours show clicks. Our Agents explain.

Step-by-step guides break with every update. Our Agents explain the process, answer questions and check what’s understood.

Keep your knowledge base. Make it used.

Your LMS, helpdesk or guides store your training. MeltingSpot delivers it where the work happens. Your content stays yours, and it works with the tools you already have.

WHERE YOUR KNOWLEDGE LIVES
LMSCourses, learning paths
WikisProcesses, playbooks
Shared drivesPDFs, slides, videos
HelpdeskHelp articles, FAQ
Academies & communitiesWebinars, Q&A threads
IT knowledge basesHow-tos, tool guides
The software your people use
Refund #4821
Customer
Amount
ApproveReject
Learning agentjust now
Before you approve: the refund policy changed last week. Let’s run the 3-step check together, right here.Built from your helpdesk · Refund policy v3▶ Start the refund check
Ask a question…
TRUSTED BY 1,000 COMPANIES

Teams like yours, already training in the flow of work.

Corporate Training
“We spent months building training programs for our CRM rollout. Employees completed the courses, and still struggled in the tool. MeltingSpot fixed what our content couldn’t: it’s there, in the software, at the exact moment someone needs help.”
Linnea DerioloL&D Director, DSV
IADNESTLÉHILTI
Software rollouts
“We had done everything right: the tool selection, the implementation, the training. What we were missing was someone to coach our teams every single day after go-live. That’s exactly what MeltingSpot’s AI Coach does.”
Alexandre CrosbyCPO, Europcar Mobility Group
AXAMGC MUTUELLEPIGEON
Read the case study →
SaaS Customer Education
“We started using AI and shipping new features insanely faster. We had to support end users and could not afford growing the CS team as fast as the feature set. MeltingSpot handles all of that now, inside the product, and our users love it.”
Maya SouranaHead of Customer Revenue, Asket
SELLSYIMAGINOCONDUCTOR

Learn how to train in the flow of work.

YOUR NEXT WORKSHOP WITH USBuild your learning agent, live45 minutes. You leave with your own agent, powered by your own content.Let’s go →EBOOKEngage to deliver month after monthA guide to continuous product engagement in B2B SaaS. For Heads of Customer Success who want...Download →CASE STUDY245K€ saved: a Salesforce Adoption StoryDiscover how a B2B company cut usage-related support tickets by 50%, accelerated adoption of...Read the case study →

Questions, answered.

No. You create your agent and add the content you already have as context: training modules, playbooks, process docs, help center. And if you do want new content, you can build it right in MeltingSpot: microlearning, learning paths, webinars, roleplays, forums, documents, videos and more.

Why MeltingSpot

Training should come to people. Not the other way around.

People spend their working day in software. Their knowledge sits somewhere else: in an LMS, a wiki, a shared drive, a help center. We’re building MeltingSpot to close that gap. It connects to all your knowledge bases and puts a trainer inside every tool, for every employee and every customer.

Your people live in their tools. Make every tool a place to grow.