Build Customer Relationships at Scale

The first-of-its-kind customer community platform to centralise content, events, forums and more. Embed our features directly into your platform or use MeltingSpot as a stand alone platform.

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Trusted by +1000 community-led companies

Host community features,
where your customers already are!

IN YOUR PRODUCT

IN YOUR WEBAPP

IN YOUR WEBSITE

Embed in any interface with a single code script #LowCode

We know your challenges, let’s tackle them together

SaaS

Streamline Customer Onboarding & Education at minimum CS effort

Professional Networks

Supercharge your Network engagement and perceived value

VCs

Build better relationships with your Portfolio founders and teams

All the features you need to engage your customers

MeltingSpot can boost your onboarding and education experience with community features.

Unleash the power of peer support and let your customers ping the community with any question.

Upskill your members with courses, masterclasses, product updates, worshops, talks with experts. And more.

1:1 or bulk messages. Build your own dedicated communication channel with your customers.

Centralize all your product marketing and education content (video tutorials, e-books, case studies, how to's…).

Easily segment your customer base, create groups, and analyze behaviors.

Connect MeltingSpot to your favourite tools, and enjoy a central place for all your data.

Organize video Training Sessions, Product updates, Customer Case Studies, and more.

Book a demo See product features

Your community. Your Spot. Your rules.

Build a Customer Community to improve your onboarding & education

Host feature release webinars

Share video how to's and helpdesk articles

Launch and moderate discussions amongst your customers

Connect your customers with your product experts with 1:1 discussion

Learn more about the Customer community use case

Build a Startup hub to upskill your portforlio

Organise all your events, both IRL and online

Simplify collaboration between entrepreneurs

Centralise all your resources (market guides, playbooks, toolboxes...)

Organize office hours and workshops online

Learn more about the VC use case

Build a Digital Ecosystem to level-up your network

Organise all your events, both IRL and online

Facilitate networking between your members

Connect your members with the best experts

Share content, start endless discussions

Learn more about the Network use case

Connect with all your favorite tools!

Stop juggling with countless apps and tools to power up your community. Build bridges between your customer community platform and your CRM, ticketing and roadmap tools.

We successfully leveraged MeltingSpot to create a vibrant online community, meeting customer demands for remote interaction and boosting satisfaction.

Daniella Weston

Customer Marketing Manager

Playbook

This white paper is based on hundreds of interviews conducted in the SaaS sector, better yet, we also exchanged with...

Article

Do you know what all your customers have in common? You do. Your company gathers them around a common cha...

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CS Nation

At CS Nation, we're here to support all customer success (CS) leaders who are passionate about learning and sharing...

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