#1 Alternative to Circle for your Customer Community

Boost Activation & Retention. Onboard & educate your customers more effectively, faster and at a lower cost. Embed your educational content where your customers already are, right into your product!

Trusted by +1000 SaaS & Professional Services

Why use Melting Spot instead of Circle for your Customer Community?

With MeltingSpot, enable your customers to explore your features throughout their entire customer journey. Within your product, they can attend events and workshops, access forums with helpful answers, and engage in 1:1 chats with your team.

Scale Customer Onboarding

Maintaining high quality onboarding is one of the top challenges that comes with a growing customer base. Time to implement 1: many interactions and relieve your CS team workload!

Accelerate Product Adoption

Your customers deserve memorable learning experiences. Offer them the right content at the right time.

Increase Upsell & Customer Advocacy

Identify high potential (or at risk) customers to facilitate renewals and upsells. Pamper your customers and they will be your greatest ambassadors...

All the features you need to onboard & educate your customers

Unleash the power of peer support and let your customers ping the community with any question.

Upskill your members with courses, masterclasses, product updates, worshops, talks with experts. And more.

1:1 or bulk messages. Build your own dedicated communication channel with your customers.

Centralize all your product marketing and education content (video tutorials, e-books, case studies, how to's…).

Easily segment your customer base, create groups, and analyze behaviors.

Connect MeltingSpot to your favourite tools, and enjoy a central place for all your data.

Organize video Training Sessions, Product updates, Customer Case Studies, and more.

Deliver Educational Content
where your customers already are!

IN YOUR PRODUCT

IN YOUR WEBAPP

IN YOUR WEBSITE

Embed customer education features in any interface with a single code script #LowCode

x3

faster your time to activate

-50%

in support ticket load

+30%

increase in CS team productivity

Join our delighted customer community!

Setting up our community with MeltingSpot was so easy.
You can use the templates and don't need to code anything.

Daniella Weston

Customer Marketing Manager

MeltingSpot2024©