Our Customer Education Platform offers a comprehensive toolkit to help your customers self-educate with 🎓 online courses , 🎥 webinars, 💬 forums , 📚 knowledge base , — and more.
Activate customers 3x faster
Cut support tickets by 50%
Drive additional revenues at low CS effort
Maintaining high-quality onboarding is one of the top challenges that comes with a growing customer base. Time to implement 1:1 many interactions and relieve your CS team workload!
Your customers deserve memorable learning experiences. Offer them the right content at the right time.
Identify high-potential (or at-risk) customers to facilitate renewals and upsells. Pamper your customers, and they will be your greatest ambassadors.
In-product
Stop investing in off-site customer education strategies. Deliver in-context learning experiences. Make sure your content gives your customers a good reason to stick around your product.
Single sign-on
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Jonny Tennyson
Head of CUSTOMER EDUCATION
"The place where you support your customer is absolutely central. There is no point piling up resources in a distant downtown library if your customers are not prepared to drive there."
Multimodal
Steer away from static helpdesks. Introduce webinars, forums, and interactive content for a more engaging experience.
Livestreams
forums
Knowledge base
Pauline Fauque
Head OF CUSTOMER success
"By offering diverse learning formats, we ensure that every client finds the learning style that suits them best. This tailored approach has significantly enhanced our customer onboarding and activation processes."
self-service
Your educational content is all over the place? Bring it all under one roof. Create, organise and update the resources needed to fast-track product adoption.
tags
Search
integrations
customisation
analytics
One central learning hub means easy data management for your team. Gain valuable insights into your customer needs. And plug customer education datas to the rest of your CS stack.
Dashboards
Activity log
audience management
Our survey of 2500+ CS Leaders worldwide reveals invaluable insights. Discover trends, best practices, and innovative approaches that top CS teams are employing.
Download Ebook
2 minute SURVEY
Customer education is taking a front seat. Take part in the survey and get a sneak preview of the results!
Made with love by a group of seasoned CS professionals
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Playbook
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