Question 1

What is the difference between a LinkedIn or Facebook group and a Spot on MeltingSpot?

Accepted Answer

MeltingSpot encourages community builders to target their communications and send members only relevant content: the right content to the right person. MeltingSpot also lets members follow lives, read content, chat in groups or 1to1.

Question 2

What are the differences between using Slack and a Spot on MeltingSpot?

Accepted Answer

Slack's chat feature is a reference, but engaging a community should not be limited to a chat thread.

Question 3

How do I switch my community to a Spot, without losing half of it?

Accepted Answer

Our team will help you launch your first Spot and onboard your community for a smooth transition. Your members will only need to sign up in three clicks, and you'll be able to see which members are the fastest and most engaged.

Question 4

How can MeltingSpot help me grow my community?

Accepted Answer

Activating a community is great. Growing it is even better. MeltingSpot has developed a feature that allows Community Builders to increase their reach. With just a few clicks, they can send requests to stream their content (lives, articles, white papers) to other Community Builders, who are responsible for other Spots. If they accept, these contents will be visible to the members of the Spots in question.

Question 5

What is Community-led growth?

Accepted Answer

Community-led growth consists in placing its communities (users, customers, prospects…) at the heart of its growth strategy. This means that communities are involved in the design of products. Community-led growth is used in many high growing startups. The benefits are very important: notoriety, acquisition of new prospects, retention of existing customers.

Question 6

What types of communities can be hosted on MeltingSpot?

Accepted Answer

You can engage any community: community of interest, customers, prospects, partners, investors, associations... Our tool is adapted to all uses to allow our customers to create an authentic engagement with their members.

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